Maintenance & Monitoring

---

We conduct thorough inspections of your security systems to identify any signs of wear and tear, potential vulnerabilities, or reoccurring faults. This approach allows us to detect and resolve problems before they escalate, minimizing downtime and maximising system reliability.

We implement a comprehensive preventive maintenance schedule tailored to your specific security system: 

For domestic alarms, it's recommended that you have your alarm system maintained once per year.

For commercial premises, it's recommended that your alarm system is maintained twice per year, making sure that the monitoring station is receiving signals and there is no damage to your equipment.

The maintenance of your security systems should be regarded as a necessity, you've invested in your systems to protect your property and what you care about most, so regular maintenance is essential to keep your systems working as required. 

We offer Bronze, Silver and Gold packages to suit any requirements you have, contact us down below for more information. 

• Activate the system & check internal and external sounders.
• Inspect & test all detection devices to ensure they are clean and operational.
• Inspect all equipment for signs of damage and corrosion.
• Check & test all 24 hour and panic alarm circuits.
• Check tampers and warning devices for correct operation.
• Inspect & test all power supplies and back up batteries.
• Check cables and connections for wear and tear.
• Check coverage and response of intruder & smoke detection devices.
• Test signalling devices for monitored systems to ensure they are communicating with the monitoring station.
• Confirm entry / exit times are programmed to customer requirements.
• Check the location of equipment against the specification and update zone list as required.
• Check the log to see any recent false alarms or faults.
• Cleaning equipment and cameras to ensure they are working at full capacity.
• Full engineer report is provided on completion of maintenance.

We maintain detailed records of all maintenance activities, including inspections, repairs, and upgrades. Our comprehensive reports provide you with insights into the health and performance of your security system.

In the event of a system fault or failure, we offer a 4 hour response time, emergency call out service. Our engineers are available 24/7 to address critical issues and restore your security systems to full capacity as quickly as possible.

Our commitment to customer satisfaction extends beyond maintenance services.

Our knowledgeable and friendly customer support team is available to answer your queries, provide guidance, and offer technical assistance whenever you need it.

Received a better quote? We'll match it or even beat it.

Our prices are rarely beaten for the level of service you receive but we will ''Price Match'' a like-for-like written quote for the maintenance work of any product not currently maintained by us. 

Bring the quotes to your surveyor on the day or email them over and we will price match them, as we understand that everyone likes a good deal.

We guarantee that our fully-trained engineers will carry out work to the highest standards and our Price Guarantee means that you won’t find a better deal out there. 

You can’t get fairer than that.