Privacy Policy

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We take your privacy seriously.

At Hampton Security Ltd, we understand that when you choose to contact us and reveal details about yourself, you fully trust that we will act responsibly with your data. We believe in only using your data to provide you with a better service. 

This privacy policy agreement has been put in place to protect your personal information and allow you to understand how we use your data. By agreeing to our privacy policy, you consent to this agreement. By submitting personal data manually or electronically on this website, or by using the website in general, you consent to your personal data and browsing data being used for the purposes outlined below.

When using our website, we use cookies to track visitor usage to further improve our service to you. From time to time, we may store cookies to inform you of our services at a later date, a practice also referred to as re-marketing. When making an enquiry, quotation request, or purchase with Hampton Security Ltd, we collect details such as your contact information, including your name, address, email address, and phone number, as well as payment information. 

We do not store credit or debit card details, nor do we share customer details with any third party. When providing us with your details, you may be automatically signed up for periodic newsletters to keep you informed of new products, promotions, or features of Hampton Security Ltd. 

If you wish to have your details removed from our database, please inform us by telephone or in writing, either electronically or manually, and we will promptly remove your information. All stored data is handled in accordance with the Data Protection Act as governed by UK law.

At Hampton Security Ltd, we take appropriate steps to protect your privacy. This includes security verification by telephone and ensuring that calling numbers match those in our database. Whenever any sensitive information (such as debit or credit card details) is revealed, it is not stored and is used only to process the transaction. We take all reasonable steps to ensure security, including full encryption on our website and using a card terminal that encrypts data to prevent cyber threats.

On occasion, we may need to provide your name and delivery address to third parties that Hampton Security Ltd uses to deliver specific services to you (e.g., customer support, on-site technicians, or equipment suppliers). We will never reveal details that could be used maliciously or for electronic mass mailing purposes. 

The Hampton Security Ltd website or marketing materials may contain links to third-party websites. As we do not control those sites, we encourage you to review their privacy policies.

At Hampton Security Ltd, we use cookies for various reasons. Cookies are short snippets of code loaded upon website entry. They allow us to view metrics and analytics, such as visit length and page load speed, to improve the user experience. Cookies do not track individuals' personal information and are readable only by Hampton Security Ltd via third-party applications.

The data provided by cookies includes details like your browsing device, site entry time, landing page, pages visited, visit length, bounce rate, and other analytical information. Our cookies are not harmful and are used solely to enhance the overall user experience.

Any information that Hampton Security Ltd collects is stored securely on our database. We regularly monitor and scan our systems for vulnerabilities and ensure they are protected from potential cyber threats. Website visiting data may be stored and used by external companies, such as Google. We recommend reviewing their terms of use and privacy policies regarding data storage. 

All data held by Hampton Security Ltd complies with the Data Protection Act.

At Hampton Security Ltd, we understand the importance of accurate data. If you change your address, telephone number, email address, or any other personal information, you can email, write to us, or notify us by phone. The personal information we collect will be subject to the Privacy Policy in effect at the time of data collection. We reserve the right to make changes to our privacy policy to ensure we best serve our customers. 

We will provide revision date notices of these changes on the privacy policy page of our website. You should periodically review our privacy policy to ensure you understand and agree with it. Hampton Security Ltd is not responsible for customers who fail to read and understand our privacy policy.

Hampton Security Ltd will not disclose customers’ personal or account information unless approached through a legal challenge or law enforcement. If we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone causing harm to the property or rights of Hampton Security Ltd, its customers, or others, we will cooperate with the relevant authorities. 

Hampton Security Ltd will also disclose information if required by law.

Hampton Security Ltd is responsible for processing data on the website and in offline communications. You can contact us by telephone at 01604 385300 or by emailing info@hamptonsecurity.co.uk.

Hampton Security Ltd will not, except for the reasons stated below, disclose to third parties the contents of any electronic communications received. We may disclose such communications if:

• It is necessary to provide service to the customer.
• It is necessary to protect the legitimate interests of Hampton Security Ltd and its customers.
• It is required to cooperate with dispute policies, court orders, warrants, or other legal processes that are valid and enforceable.
• It is necessary to provide law enforcement or insurance agencies details of a potential security breach.

Hampton Security Ltd disclaims any intention to censor, edit, or engage in ongoing reviews of communications stored on or transmitted through its systems. 

However, we reserve the right to review, delete, or block access to communications that may harm Hampton Security Ltd or its customers.

Additional notice: By signing up or engaging in contact with Hampton Security Ltd you agree to be bound by this privacy policy as well as our Terms and conditions.